Archive for February, 2009

What Writer’s Block Taught Me About the Power of a Twitter Avatar

Posted in Social ME-dia on February 23rd, 2009 by Gina LaGuardia

I’m an editor, so it’s no surprise that I’m all about words. When it came time to write my wedding vows, I let my heart pour out from my fingertips. During my first pregnancy, I documented the changes in my body and the development of my firstborn on what became a Mommy blog. Just recently, I wrote a letter to my second daughter that I’ll give her when she’s older about how it felt to have my heart suddenly expand on the day she was born.Every day, I use words to convey what’s on my mind, both personally and professionally. So you can see how someone who so clearly needs a keyboard to express herself, not to mention who makes a living treating commas and contractions like a doctor doing brain surgery, would be convinced that writing about a cause is the best way to share that passion with others.

Until writer’s block hit (an occupational hazard, yes).

I had sat down to express my support of 12for12k, which combines social media and fundraising to change the lives of millions – just me and my WordPress “Write” screen. I already knew the “Content Pimp” route I’d take to deploy and broadcast it – how I’d write a few clever Tweets, ask others to “Please RT” it, post the link to my Facebook account, maybe call in a Stumble or two. But the words wouldn’t come.

anca-foster1.jpgAs I wrestled with jumbled thoughts, I remembered something that had caught my eye in the past. That little One Day for Human Rights guy over so many of my Twitter friends’ faces and the pastel-pink wave of avatars during Pink for October were etched in my brain, so much so that I decided to put the words away for once.

Thanks to Danny Brown (@DannyBrown), the man behind 12for12k, I was hooked up with graphic designer Darin Berntson (@iGoByDoc), who helped create a Twitter avatar and background that put my 12for12k support front GinaLaGuardia_-12k-avatar1.jpgand center with my identity. A few quick clicks and an upload later, I sat and waited, hoping people would not only notice my new look, but that it would inspire some of them to explore how 12for12k empowers us to use our social networking powers for good. The 12for12k message is simple: With as little as $10 per month, we can make a world of difference in the lives of those less fortunate. Doing that, and then using our social networks to spread that message, is key to affecting change.

A Pebble in the Twitterstream

Though it may not seem like much at first, we all know that the picture we choose to accompany anything online, be it our Twitter pages, Facebook profiles, or blog/site “About Us” areas, can define so much, so quickly. I liken all of my Twitter friends’ avatars in my TweetDeck to friendly faces at one big party. There’s @CarynRN’s dog, @Jamesbedell’s dark eyes, @Carissa_MomIF’s profile, @MSchechter’s “Hey!” look, @BrianCarter’s sly smile, @SugarJones’ green-hatted grin, @BlogWellDone’s jalapeno pepper-rockin’ dude rag, @DanLopez2012’s shades, and so many others with images just as memorable. When there’s a diversion to that space – a blip in my visually indexing of friends – I take notice.

John Sheridan (@JohnSheridan), my Twitter friend and president of blindSpot Business Consulting Inc., which specializes in creating best practice solutions, and a long-time architect of social media environments, explains it best: “It’s the picture in a thousand words of who you are for others to mentally store away. Since all we have online is a little picture, it becomes even more powerful as a communication tool. And since web 2.0 is all about micro, the real estate on a tiny avatar is highly valuable, and therefore, important.”

When I put out my new 12for12k avatar, it was like throwing a pebble in the stream: Though it certainly didn’t make a big splash, I immediately noticed some ripples. What John said about that ID real estate being so important started to sink in.

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Because my Twitter friend Anthony Curtis (@Anthony Curtis) focuses on Internet marketing in his business (he’s a seasoned Web Marketing veteran with a decade of Fortune 500 online business experience), I asked him to elaborate on his Tweet. “Your avatar caught my eye because you successfully blended the tried-and-true headshot with a written statement that was short and to the point. I wasn’t quite sure what 12for12K was all about, but your delivery piqued my interest enough to click.”

How amazing it felt to have affirmation that something to which I am fully dedicated was now on the minds of others! I had made an impact with not a noun, verb, metaphor, or alliteration anywhere — it was a new feeling for me, for sure. When I connected with Anca Foster (@Anca_Foster) creator of One Day for Human Rights, about it, she wasn’t surprised.

“The avatars of the One Day for Human Rights supporters had probably the most impact out of all the promotional elements of this campaign. People kept seeing more and more avatars with the little human rights guy logo, and kept asking what it stood for,” she explained. The action affected by the visual impact helped further the organization’s goals. “[Many followed] by signing the petition to print the Universal Declaration of Human Rights in passports, and a lot of them added it to their own avatars.”

Though I definitely wasn’t the first with a 12for12k pimp-out avatar, a few of my Twitter friends followed suit shortly after me. Brown, who recently had his own “Power of the Avatar” epiphany as well, notes that the ripple affect has been amazing. “There are more appearing every day, it’s humbling to see the support. People are asking what this 12for12k thing is, and that opens up a whole new level of discussion and awareness.”

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The Social Side of Goodness
What I feel is truly unique about 12for12K is the notion that supporting charity isn’t just about the money. Certainly the little bit we donate each month is key to fulfilling the organization’s goals, but really, making a difference means more than clicking through our PayPal accounts. It’s standing up in our own little social spaces and shouting — and I don’t mean Tweeting in all caps. With properly-placed badges, pimped-out avatars, Tweets of support, and word of mouth, we can exercise our own social sides of goodness. It’s noteworthy not only for those of us who wish to make a difference, but also for the organizations hoping to inspire and affect others to action.

“Every non-profit that intends to use social media to raise awareness should have a strong visual element that their supporters can use in their avatars, and make it very accessible to anyone who might want to use it,” Foster urges.

Sheridan conveyed that exact notion in a seminar just this past weekend at Podcamp Toronto. “It’s extremely simple to have people raise your awareness with very little effort, and virtually no financial cost,” he explains. “[With a branded avatar], it’s natural for human curiosity to take over and others to start asking what that “statement” is all about. Abracadabra and shazam – your message is spread for you by your new volunteer army.”

Writer’s Block Always Wins
As much as I hate to admit it, it never fails: Nine out of 10 times, a bad bout with writer’s block results in a pristine final product. Perhaps it’s the word wrestling us writers need to do to push it out of our systems or the think-it-out head-banging that has to happen before we’re able to form a cohesive sentence again.

In this instance, even though my immediate “cure” initiated a non-written response, the end result was effective. I learned a fascinating lesson, and was inspired to share that with others through my writing. With this blog post as proof, I’d say my writer’s block has yet again triumphed. Who I hope also emerges victorious? The children of war-torn countries, sexually abused boys and girls, and others who stand to benefit from 12for12K.

I hope you’ll check it out, and – for whatever cause you feel convicted by — please let your smile speak for you, too! Happy Tweeting, and happy writing!

Spammers Need (Editing) Love, Too

Posted in "Track Changes While Editing...", Red-pen time! on February 10th, 2009 by Gina LaGuardia

After deleting my 14th spam email about reigniting the spark in my love life; how I can get more Web traffic; and all the money that’s waiting for me in a Nigerian bank account, a figurative light bulb bounced up in my MacBook Pro’s dock.

Maybe one of the ways we could de-stigmatize spam emails is if they were edited by a professional team. Between being written in massacred English and deployed via non-html’d, eyesore email formatting, let’s face it, they could use a revamp. And what are editors for, anyway, than to step in when comma emergencies and the like rear their ugly heads?!

Case study #1:

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So, no… spellcheck doesn’t work on subject lines, which is why my first order of business would be to earmark the quality assurance of those ino — uh, I mean, into — someone’s workflow. And, trust me, Mr./Mrs. Canadian *** Pharmacy client, that Inline typo would have never gotten past someone on my staff!

Case study #2:

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First up, it doesn’t take a marketing rocket scientist to tell you that this one needs a more compelling subject line (and some capitalization). And, where is the comma after the salutation? Also, though we suspect the underscores-in-place-of-apostrophes may be technical glitches, those are still typos. Take this one up a notch by mixing in a designer to spice up the pitch’s presentation, especially since there’s no explanation about the company’s name, success rate, nor why this one’s coming from a general gmail account. A good-looking, well-written email may let those missing key features slip by.

Case study #3

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An editor looking at this type of email — one that actually spells good “gud” — can be likened to an orthodontist looking into a mouthful of crooked teeth. We see “college education for our kids” if we’re able to let loose with our services (and the subsequent bill). How we’d start off this editorial surgery is by approaching the client very, very slowly: What is it you wish to convey? If you wish to draw someone into your “attraction” site, the best approach would begin with the correct spelling of flattering adjectives.

Case study #4 (saving the best for last): africa.jpg

Where do I start? Reviewing this post, my eyes (and my red pen) are bleeding. Those yellow highlighted areas, as you can see, merely touch the surface of what is, quite honestly, one of the most poorly-written emails I’ve ever seen. Take this one into MS Word with “Tracking On,” and you’re sure to have something that more closely resembles a football playbook than a written plea about some poor, deceased family with “Twenty Two Million, Three Hundred Thousand United States dollars” to offer you. Put a good writer/editor duo on this account, though, and you may be able to dupe more than just some naive Internet newbies. Maybe make them cry for poor Mr. Francois, even.

There are plenty of opportunities where these came from, which leads me to my final thought: Spammers — an untapped market for editorial consultants?

(No worries, I am biting my grammatically-correct tongue…!)